National Accident Helpline

Delivering Personal Injury Compensation Services in Partnership with National Accident Helpline

Bartletts Solicitors is proud to be a member of National Accident Helpline’s panel of solicitor firms. We are one of only a select number of specialist personal injury solicitor firms across the UK working with National Accident Helpline to provide the highest quality of service, as set out in the Customer Charter.

"Your staff could not have done more for me and my husband. Always pleasant when I phoned or called in nothing was too much trouble."
- Brenda
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"Trevor Morris is extremely professional. Gave me great help as did all at bartletts. If you have any difficulties ask for the best barrister John Entwistle. All together a truly professional company."
- Anonymous
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Dear Nina - "I would just like to say a huge 'Thank you' to you and Khalid and the team for all your care and support with Mum's estate. You all made a very difficult time so much easier for our family."
- Elaine
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"I would like to take this opportunity to thank Ms Eliza Austin-Lea for her help and hard work. She was efficient, very professional and helpful at all times. She kept me informed throughout the process in a very concise manner; I have always felt very comfortable contacting her via email or speaking with her over the phone.
....Your support and kindness I shall always remember with much gratitude.
Your service was absolutely fantastic; it is very rare to find this kind of great service. I will definitely recommend you to anyone else ..... "
- Anonymous
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"Martin Farr is personable and explained everything fully and answered all my queries"
- Kelly
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"I am really happy that I got chance to work with such prestigious organisation."
- Tooba
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"I salute Mr Martin Farr for his dedication and professionalism towards my case. He is one of the most comprehensive people I come across. Thanks again."
- Alex
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"As an elderly lady, I though the whole process might be overwhelming, but it was very easy and straight forward. I would definitely use Bartletts again and would recommend them to anyone. Thank you for all your hard work."
- Kathleen
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"I had Catrin to start with who was excellent, left on maternity leave, and the case continued all to my satisfaction."
- Gwynedd
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"Really pleased with the service I received and would definitely recommend."
- Jennifer
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"Just wanted to send my thanks to Owain Dodd for all your time and help. Would recommend and use again."
- Anonymous
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"I was hit by a car while working as a refuse collector in Ellesmere Port I went to Bartletts in Chester, Frodsham Square, they were brilliant I was represented by a guy called Matthew I gave him the CCTV footage of the accident and he immediately agreed to take my case now on my part I was pretty awful I missed appointments I didn't reply to letters and I got lazy about it but Matthew persisted with me and didn't give up he sorted all necessary checks appointments and they even took me to an appointment in Manchester as I didn't drive, four years later (would've been less if I didn't be so passive regarding appointments etc) I was offered £3000 first Matthew said the offer wasn't good enough and that we should keep going, numerous offers later I walked away with £8000 minus their fees, which in my eyes was amazing ........ Bottom line they will stick with you even if your a pain and they will get results. Brilliant solicitors especially Matthew from the Chester office."
- Mr LD
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"Trevor, Thank you very, very much for all your help, I really appreciate the hard work that you've put into my case and I imagine it wasn't the easiest to deal with. The money you've managed to negotiate me is really going to help towards my girlfriend and mine's future. "
- Mr NS
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"Excellent service from Bartletts ... Handled quickly and all communications received promptly everything explained well. Thank you for all you have done."
- SG
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"Thank you so much for helping to sort out my Power Of Attorney. It has now put my mind at rest that my daughters won't have any problems should I need help."
- Mrs P
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"Dear Nina
...thank you so much for all your patience, professionalism and tenacity over the past months in your dealings with mum's estate. We really appreciate everything you have done to expediate mum's wishes...."
- J&P
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"Thank you for your letter, I actually cried when I read it, thank you so much fighting on my behalf. I appreciate all your work and your professionalism. Wishing you continued success for the future. "
- Ms M B
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" Dear Mr Morris
Can't thank you enough
On behalf of my mother, ...., I would like to thank you for taking on her case. My mother is most grateful for the hard work you've done on her behalf, to achieve such a positive and favourable outcome. We would, both, also like to extend our thanks to Mr Entwhistle for his work in the matter."
- Mrs P
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"...In writing I'd like to say how satisfied I was with the services of Rhiannon Edwards. ... we found her to be empathetic, focused, efficient and professional, and wish her well in what I am sure will be a successful career."
- Mrs GM
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"...I certainly made the right decision as I cannot speak too highly of the efficiency and sensitivity displayed not only by Mrs Sperring but also her secretary Alison Dowry and the rest of the team. ... I would not hesitate to recommend your firm to others. Please convey my gratitude to them."
- Mrs RK
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"...From day one after contacting Bartletts they were professional and caring and helped me every step of the way. From helping me with benefits I did not know I was entitled to arranging medical appointments to gather evidence for my claim.
They kept me informed and reassured every step of the way and put mind at rest as they handled all the communication with my employer and their insurance company.
My claim was finalised and the outcome was substantial more than I expected. I can’t thank Trevor Morris and Bartletts enough for their help and would not hesitate to recommend them to anyone."
- Mr DT
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"...Throughout the process your professional guidance was impeccable leading to a successful conclusion. I would have no hesitation in recommending you & your company and am very happy to provide you with a testimonial for any prospective new clients. Thank you once again."
- Mr PM
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"...I would like to say since you have been fantastic. Since taking over my claim, you always kept me well informed and explained everything thoroughly and I was never left feeling I did not understand what was going on. Thanks again"
- Syreeta
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"...Saying thank you is just a small way of showing how she (and I ) feel. ... Your Steadying influence on Edith helped her through this ordeal ... Yet again Edith's thanks to you and all at Bartlett's. We wish you well."
- E & W
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"I just wanted to thank you for settling my claim - I am absolutely over the moon! Thank you so much for taking on my case, I really appreciate everything you have done. Thanks again."
- Laura
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"... I would like to say a very big thank you for your help with my claim. ... All the best"
- Graham
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"Just a note to say thank you very much for representing us and helping to secure funds for Gary. He will thank you when he grows up : - )
Great work, and thank you again."
- Anonymous
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"Just wanted to thank you for your swift action & support in saving the house for us.
You were very professional, quick acting, anticipating, easy to deal with & very knowledgeable
Thanks again from the whole family."
- Anonymous
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"I have very much appreciated your professionalism, kind consideration and patience in what has been a very difficult year."
- G
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"Just to say a big thank you for all your support and all the hours you have worked to bring this to an end which is very positive.
Thank you again."
- TB
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