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Your privacy

At Bartletts Solicitors Ltd, we take your privacy seriously. We strictly adhere to the requirements of the data protection legislation in the UK and we are registered with the ICO under the Data Protection Act Registration reference: Z2866404

We gather certain types of information about our website users. Please take a moment to understand the terms and conditions surrounding the collection and use of this information on our cookies policy.

How and why do we collect information about you?

When you visit our website, we may ask you to enter personal details such as your name, address, telephone number or email address.

If you provide us with any personal data while using this website we may use it to provide you with any information or services you have requested.

We may also use it for any other purpose for which you give your consent. For example we may send you additional information about the firm or its services, if you have consented to us doing so.

We may make an analysis of site traffic, including the use of IP addresses. For further information about this, please see the ‘IP Addresses’ section below.

Will we disclose your information to third parties?

If you contact us, your details will be treated in the strictest confidence and we will only use them to contact you. Should you have any queries regarding the capture, storage and use of your personal information by Bartletts Solicitors, please contact us by email or post.

Bartletts Solicitors, 1 Frodsham Square, Frodsham Street, Chester CH1 3JS

Email: advice@bartletts.co.uk

How do we protect personal information?

We use a secure server when you contact us via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate, and up to date.  We will ensure that your personal information is kept only for so long as is necessary for the purposes for which it was collected and is securely destroyed in accordance with our data retention and disposal policy.

Other websites

Our website may contain links to other websites. Once you have clicked on these links, we don’t have any control over the websites you visit. That means we can’t be responsible for the protection and privacy of any information that you provide when you visit these sites. To check where you stand, please check the privacy statement of any website you visit.

IP addresses

When you visit our website, we store web server logs which show your IP address. This tells us which pages you looked at, whether the page request you made was successful and which browser you used to view the page. We use this data purely for statistical purposes.

What if you think we have incorrect information about you? Or what if you would like a copy of the information we have about you?

You can request details of the personal information we hold about you. You will need to pay an official fee. If you want to make a request, please email us. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We’ll correct your information promptly.

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

Changes

If your personal details change, please help us to keep your information up to date by notifying us.

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.

Complaints

In the event that you have cause for complaint please contact us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).

Data Protection Regulator

Further information and advice about data protection is available from:

The Office of the Information Commissioner
Website: www.ico.org.uk

This policy is under regular review. This policy was last amended on 18 May 2018.