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Compensation for injury in a supermarket

Pensioner wins compensation for supermarket injury

When you go into a shop, the shop owners have a duty of care to ensure that you are safe while you are on the premises. If this duty of care is not properly exercised, including by any the employees of the shop or supermarket, then the owners can be held responsible.

This was the case for an 80-year-old pensioner who came to see Bartletts personal injury solicitors in Wrexham after being injured in his local supermarket.

He was shopping in his local supermarket, and reached up to take an item from a shelf. The goods on the shelves were over stacked, so when he pulled one item off the shelf, the rest of the items fell onto him. The elderly gentleman fell backwards and hit his head on the shelf behind him.

The supermarket called an ambulance and he was taken to the accident and emergency department of the local hospital, where he was examined and had an x-ray. He had suffered soft tissue injuries and continued to suffer significant pain in his ribs, back and head.

The elderly gentleman was very shaken up following the accident and lost confidence. He required care and assistance from family members following the accident that he did not require before and he needed help with transport as he did not feel able to drive.

He was offered physiotherapy by the supermarket’s insurance company but he opted not to take it as he wanted to resolve the matter quickly due to his age and deteriorating health.

Bartletts Solicitors were his top choice of personal injury lawyers in Wrexham. We quickly helped him make a personal injury claim from the supermarket and their insurers.

The supermarket admitted their responsibility and we successfully negotiated a good amount of compensation for personal injuries, including recovering an amount to represent the care and assistance he had received from his family and extra costs of travelling expenses.

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