In today’s increasingly digital world, convenience often comes first. From banking and shopping to medical consultations and even buying a property, many of life’s important tasks can now be carried out online. Online property solicitors purport to offer quick, low-cost conveyancing services for people buying or selling their homes. However, when it comes to something as significant as property transactions, the benefits of choosing a traditional law firm cannot be overstated.
At Bartlett’s, we believe that while online solutions may look appealing on the surface, the reassurance, expertise, and personalised service provided by a traditional solicitor simply cannot be matched by online property solicitors.
To speak to our experts please call us free of charge on 0800 988 3674 or Make A Free Online Enquiry.
Who Do Clients Choose Online Property Solicitors?
Online property solicitors have gained popularity in recent years, especially with younger buyers who are accustomed to conducting their lives online. These firms often advertise low fixed fees and quick transaction times. The idea is simple: the client handles the legal aspects of their property sale and purchase primarily through online portals, email, and automated systems.
While this might work in straightforward cases, property transactions are rarely as simple as they appear. Even seemingly routine purchases can give rise to complex legal issues. In such circumstances, the limitations of online property solicitors can become apparent.
What Are The Risks Of Using Online Property Solicitors?
Before opting to instruct online property solicitors to handle your property sale or purchase, it is vital to understand some of the challenges associated with this business model. They include the following:
• Impersonal Service
Most online firms operate through portals or call centres. Communication is often handled by a rotating team rather than one dedicated solicitor. This lack of communication can lead to clients being unable to get answers to their questions and becoming frustrated with the conveyancing process.
• Inflexibility
Property transactions are rarely identical. Clients often have specific requirements, such as a completion deadline, and need solicitors who understand those requirements and do all they can to adhere to them.
Online property solicitors often rely on templates and pre-set processes that may not be suitable for your situation. A traditional solicitor can tailor their advice to your specific circumstances and ensure that all of your needs are met.
• Limited Accountability
In some online property solicitors firms, you may struggle to find someone with direct accountability for your transaction. As a result, if your transaction stalls or things go wrong, it can be difficult to discuss the issues with the right person.
What Are The Benefits Of Using Traditional Property Solicitors?
Choosing a traditional law firm to handle your property sale or purchase offers peace of mind that simply cannot be replicated by an online property solicitors’ firm. Some key advantages of working with a traditional firm like
Bartlett’s include the following:
• Service Tailored To Your Needs
A traditional law firm, like Bartlett’s, provides a dedicated solicitor or small team to handle your case from start to finish. This continuity of service ensures that your solicitor fully understands your situation, preferences, and priorities. You will always know who to contact, and they will know the details of your case without you needing to repeat yourself each time.
• Face-to-Face Interaction
Buying a property can be as stressful as it is exciting, and many of our clients appreciate the chance to sit down and discuss their transaction with our solicitors face-to-face rather than having to rely on online portals.
• Local Knowledge
At Bartlett’s, we are incredibly proud to be valued members of our local communities. All our conveyancing solicitors possess an in-depth knowledge of the local property market and are alive to any issues that may impact a proposed property purchase.
• Relationships with other local professionals.
Over the years, we have built up a network of trusted property professionals with whom we work closely on our clients’ transactions. These relationships often prove invaluable. For example, in chain transactions, our local contacts can keep transactions moving smoothly.
• Legal Expertise
Property sales and purchases can become very complicated very quickly. Issues such as boundary disputes, rights of way, and planning restrictions must be addressed swiftly and decisively to ensure that your transaction is not prejudiced. Our solicitors provide pragmatic, client-focused as opposed to generic advice, helping you to reach the right decision.
At Bartlett’s, we combine modern technology with traditional values, offering our clients the convenience of online property solicitors combined with high-quality legal advice and exemplary client care standards. In short, we balance technology with the personalised service and accountability our clients desire.
We are committed to offering highly competitive rates, and we always go the extra mile to add real value to our clients’ property sales or purchases.
To speak to our experts please call us free of charge on 0800 988 3674 or Make A Free Online Enquiry.
