Compensation for Accidents at Railway Stations
Railway stations can be hectic environments with a large volume of travellers hurrying around creating conditions in which accidents can occur. Both railway station operators and train companies owe travellers (and employees) a duty of care as per the Occupiers’ Liability Act 1957, and must take all reasonable measures to ensure that safety standards are maintained in the areas of the station for which they are responsible. Where the negligence of a train company or railway station operator’s staff has caused an accident, injured parties will often have grounds for claiming personal injury compensation.
Compensation for Slipping Accidents at Railway Stations
Accidents at railway stations are routinely the result of passengers falling over on wet and slippery platforms, sometimes due to ice, snow and rainwater during periods of bad weather, especially in uncovered areas. Spillages and discarded litter also regularly cause railway station accidents, particularly due to the absence of rubbish bins at many stations. Cleaning staff may fail to clear up such hazards properly, for example, or else cleaners may have failed to post any wet floor warning signs prior to an accident. It is the responsibility of train companies to implement and maintain safe operating procedures that minimises the risk of such incidents occurring.
How to Report an Accident at a Railway Station
Following an accident at a railway station, it is important that the details are reported to the train company or station operator in question, and that the contact details of any witnesses to the incident are obtained. Once a complaint and / or a request for CCTV footage has been made, the train company or station operator in question will be expected to reply within a week or two, and this is the first step down the path towards claiming compensation. If the services of a solicitor are required, then a letter of claim will be sent to the train company in question, usually requesting the disclosure of information they hold that is relevant to an accident.
Make a free compensation enquiry today
For specialist advice on your personal injury claim, call us now on Liverpool 0151 227 3391 or Chester 01244 645830 or Wrexham 01978 360056 or complete a Free Online Enquiry and we will soon be in touch.